Privacy & Terms

1. Information we collect

• Photos you upload (frontal, side, full-body, reference images)
• Basic profile information (e.g. display name, email if provided)
• Generation history and preferences
• Usage and analytics information

2. How we use information

• To provide AI photo generation
• To improve model quality and user experience
• To personalize your experience
• To send service notifications

3. Data security

• Encrypted transport (TLS)
• Access control
• Security reviews

1. Service description

LUMINA STUDIO provides AI-powered photo generation for creating personalized social media images.

2. User responsibilities

• You must have the right to use the photos you upload
• Do not upload illegal or infringing content
• Do not abuse the service

3. Intellectual property

You have usage rights for generated photos. We retain rights to the underlying technology and algorithms.

4. Service limitations

• We may suspend abusive accounts
• We may adjust quotas and limits
• We may update the service

5. Refund Policy

Refund requests must be submitted within 7 days of the original purchase date.

Eligible refund cases

• You were charged more than once for the same order.
• The transaction was unauthorized (subject to verification).
• A technical issue on our side prevented delivery or normal use and could not be resolved in a reasonable time.

Non-refundable cases

• The service/content has already been delivered, generated, downloaded, or substantially used.
• The request is based on a change of mind or personal preference.
• The account is restricted due to violations of our Terms of Service.
• The request is submitted more than 7 days after purchase.

How to request a refund

Email ahai169989@gmail.com and include the following details:

• The email used for purchase
• Paddle order or transaction ID
• A brief description of the issue (screenshots if available)

Processing and payment method

Approved refunds are returned to the original payment method through Paddle, usually within 5-10 business days (depending on your bank or payment provider).

Nothing in this policy limits mandatory consumer rights under applicable law.